SACRAMENTO, Calif.–The deadline to apply for FEMA disaster assistance has passed, but
help is still available for survivors of the severe winter storms and mudslides that began Feb.
21 and ravaged 14 counties.
FEMA strongly recommends that renters and homeowners in Butte, Kern, Madera,
Mariposa, Mendocino, Mono, Monterey, Nevada, San Benito, San Bernardino, San Luis
Obispo, Santa Cruz, Tulare and Tuolumne counties who applied for disaster assistance by
the Sept. 1 deadline stay in touch. They will need to keep FEMA updated on any changes in
mailing addresses, email addresses, or phone numbers as well as the current status of their
insurance settlements.
FEMA can be reached by going online to disasterassistance.gov, by using the FEMA mobile
app, or by calling (800) 621-3362 toll-free, The telephone lines are currently operating
round the clock, seven days a week. People who use a relay service, captioned telephone
service or other assistive service should give FEMA the number for that service. Multilingual
operators are available.
FEMA also urged survivors to complete and return any U.S. Small Business Administration
(SBA) disaster loan applications they may have received. Homeowners, renters and
businesses who have applied for low-interest disaster loans can follow up with any
questions at by calling SBA’s Disaster Assistance Customer Service Center at 800-659-2955
(800-877-8339 for the deaf and hard-of-hearing), or by emailing
disastercustomerservice@SBA.gov.
People are not obligated to accept a loan if approved. If SBA cannot approve an application,
in most cases SBA will refer the applicant to FEMA’s Other Needs Assistance program for
possible additional assistance.
Homeowners and renters who applied for FEMA disaster assistance have the right to appeal
FEMA’s eligibility decisions. Survivors who disagree with FEMA’s eligibility decision may file
an appeal in writing within 60 days of receiving their letter, even though the application
deadline has passed. To learn more about the appeals process, including what to include
and how to file an appeal, click here.
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For the latest information on California’s recovery from the severe winter storms mudslides,
visit FEMA.gov/disaster/4699. You may also follow @FEMARegion9/Twitter or
Facebook.com/FEMA.
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FEMA’s mission is helping people before, during, and after disasters.
All FEMA disaster assistance will be provided without discrimination on the grounds of race, color,
sex (including sexual harassment), sexual orientation, religion, national origin, age, disability, limited
English proficiency or economic status. If you believe your civil rights are being violated, call the Civil
Rights Resource line at 833-285-7448.
Recently, U.S. SBA Administrator Isabella Casillas Guzman announced a policy change granting
12 months of no payments and 0% interest. This pertains to all disaster loans approved in response
to disasters declared on or after September 21, 2022, through September 30, 2023. This policy
change will benefit disaster survivors and help them to decrease the overall cost of recovery by
reducing the amount of accrued interest they must repay.
The U.S. Small Business Administration is the federal government’s primary source of funds for the
long-term rebuilding of disaster-damaged private property. SBA helps businesses of all sizes, private,
nonprofit organizations, homeowners and renters, fund repairs or rebuilding efforts, and cover the
cost of replacing lost or disaster-damaged personal property. These disaster loans cover losses not
fully compensated by insurance or other recoveries and do not duplicate benefits of other agencies
or organizations. Applicants may apply online, receive additional disaster assistance information and
download applications at Disaster Loan Assistance .
Applicants may also call SBA’s Customer Service Center at 800-659-2955 or email
disastercustomerservice@sba.gov for more information on SBA disaster assistance. For people who
are deaf, hard of hearing, or have a speech disability, please dial 711 to access telecommunications
relay services.
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