King City Police Department Launches New Records Management System

In 2021, the King City Police Department launched an assessment of existing technology

resources utilized during day‐to‐day operations. Technology items such as body worn cameras,

electronic control devices (TASER), in‐car cameras, and a records management system were

identified as critical equipment for replacement. A review of vendors was conducted, and AXON

Enterprises was selected to provide services to the Police Department. AXON Enterprises is a

global leader law enforcement technology that has been providing law enforcement services

since 1993. In addition, they stood out from others due to their ability to provide all the items in

one comprehensive package, built‐in warranty programs, scheduled equipment replacement,

technology updates, and collateral training services.

In December 2021, the City Council authorized the Police Department to enter into a 10‐year

agreement with AXON Enterprises for law enforcement technology services. The Police

Department then began moving forward modernizing existing technology while leveraging 2022

price costs into the next ten years creating significant costs to the city. During the morning of August 29, 2022 the Police Department, in collaboration with AXON Enterprises, launched its new Records Management System (RMS) becoming the 9th agency in the United States to go‐live with the AXON RMS program.

The advanced intuitive system is a cloud‐based reporting system which allows officers to author

reports in the field. The system is interoperable with AXON Evidence providing direct access to

video, pictures, documents, and citizen captured evidence. It allows for the scanning of

information and transcription with AXON Body 3 cameras directly into a report. It also allows for

electronic submission of all information collected to the District Attorney’s Office, eliminating

manual packaging and considerable lost staff time. Over the life of the agreement, annual

maintenance fees for the program are integrated as a packaged fee ensuring the program is

regularly maintained and updated. As AXON develops new features within AXON Records, they

would be released to the Police Department as part of the existing fee structure.

This completes the Police Department’s third of four AXON product launch phases. Previously,

in May of 2022 the Police Department put AXON Body 3 body worn cameras and AXON Taser 7

electronic control devices into service.

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